- We want your repeat business, and we want you to recommend us to your friends, so there shouldn't
be anything in here that's not fair or to be expected.
- We try to make sure the prices on the web site are competitive.
Let us know if you're in the market for an item and think
we could do better on price.
- Bulk buys? Club discounts? Contact us to arrange special deals.
- We can offer a huge range of products from the many suppliers listed on the site
- give us a call if the product
you want isn't on the site.
- The "checkout page" has some standard postage rates - if they're not appropriate, or if we can arrange free
local delivery or you can collect from our shop, jot it down on the checkout form
- We won't send an alternative item unless we've agreed that with you.
- Some items need to be ordered from manufacturers - this allows us to offer you just what you want, but you need to
allow for that in delivery times. Contact us if you need to check.
- We accept Visa, MasterCard, Access, Delta, Switch and Solo. Credit card information can be sent by phone if you prefer -
there's an option to do that when you order online.
- The checkout page and our orders system are run on a secure server.
- We will keep your details secure and won't pass them to anyone else.
- We do not despatch any goods before succesfully debiting your credit card.
- We can't deal with orders from outside the UK, sorry.
- If any goods are suspected faulty, contact us before returning them for inspection.
- Anything not clear? Give us a call ...
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